Terms of service
Terms of Service
Last Updated: October 14, 2026
Welcome to Bellmore Chocolate Shop! These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these terms.
1. Business Information
This website is operated by Plainview Chocolatiers llc doing business as Chocolate Works and Plainview Chocolate Shop.
Store Location: 371 South Oyster Bay Road, Plainview, NY 11803
Phone: 5162523855
Email: plainview@plainviewchocolateshop.com
Website: www.plainviewchocolateshop.com
Throughout these terms, “we,” “us,” and “our” refer to the business operating this website.
2. Online Store Terms
By using this website, you confirm that you are legally able to enter into a binding agreement. You agree not to use our website for any unlawful purpose or violate any applicable laws or regulations.
We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary and permitted by law.
3. Products and Availability
We offer chocolates, chocolate-covered treats, gift baskets, seasonal gifts, and other specialty products.
- Product images are provided for illustrative purposes. Actual colors, decorations, packaging, and appearance may vary slightly.
- Product availability may change depending on inventory, season, and demand.
- Certain products may be available only for a limited time or in limited quantities.
- We reserve the right to discontinue products or modify product offerings.
- Custom orders may require additional preparation time and advance notice.
We make reasonable efforts to display accurate product descriptions, ingredients, and other product information. Please contact us if you have questions before placing an order.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices may change without notice; however, changes will not alter an order already accepted except as permitted by law.
Applicable sales taxes and shipping or delivery charges will be calculated and displayed as appropriate during checkout.
Payment must be completed using an accepted payment method at checkout. Orders may be canceled if payment cannot be processed or if an order contains an obvious pricing or listing error, subject to applicable law.
5. Orders and Order Confirmation
After placing an order, you may receive an email confirming that we received it. An order acknowledgment does not necessarily mean that the order has been accepted or fulfilled.
We reserve the right to review, limit, or cancel orders in cases such as suspected fraud, inventory shortages, inaccurate pricing, or other legitimate business reasons, subject to applicable law.
If we cancel an order after payment has been collected, we will arrange an appropriate refund.
Please review your order details carefully before submitting payment. Contact us promptly if you notice an error.
6. Shipping and Delivery
Shipping methods, estimated delivery dates, and applicable charges will be provided during checkout when available.
Delivery dates are estimates and are not guaranteed unless expressly stated. Delays may occur because of weather, carrier disruptions, holidays, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. Additional costs or delays resulting from an incorrect address may apply where permitted by law.
Once an order has shipped, tracking information may be provided when available. Please contact us if your order is delayed, lost, or delivered in damaged condition so that we can review the issue.
7. Chocolate Products and Warm-Weather Shipping
Chocolate is sensitive to heat and temperature changes. During warm weather, products may soften or melt during transit even when appropriate packaging and shipping precautions are used.
We make reasonable efforts to package our products appropriately. However, we cannot guarantee that chocolate will remain unaffected by extreme temperatures or carrier delays.
Customers should consider the weather conditions and estimated delivery time when ordering temperature-sensitive products. Where available, expedited shipping or special packaging options may be offered at checkout.
Please contact us promptly if your order arrives damaged or in an unacceptable condition.
8. Food Allergies and Ingredients
Our products may contain or come into contact with common allergens, including milk, soy, peanuts, tree nuts, wheat, eggs, and other ingredients, depending on the product and supplier.
Products may be manufactured or handled in facilities that process allergens. We cannot guarantee that products are completely free from cross-contact unless expressly confirmed for a specific product.
Customers with food allergies or dietary restrictions should review the product information and contact us before purchasing. Please do not assume that a product is allergen-free, gluten-free, vegan, or suitable for a particular diet unless that information is expressly provided.
9. Returns, Refunds, and Cancellations
Because many of our products are food items, including perishable and custom-made chocolates, returns and refunds may be restricted.
Our separate Return and Refund Policy explains the conditions under which returns, refunds, replacements, and cancellations are available.
If you receive the wrong product, a damaged product, or an order that does not match your confirmed purchase, please contact us promptly with your order number and, if possible, photographs of the issue.
Nothing in these terms limits any consumer rights that cannot legally be waived.
10. Custom and Personalized Orders
Custom chocolates, personalized packaging, corporate gifts, and specially prepared orders may require additional production time.
Customers are responsible for reviewing and approving spelling, names, logos, artwork, quantities, and other customization details before production.
Once a custom order has entered production, cancellation or modification may not be possible. Any applicable cancellation, refund, or modification terms will be communicated as appropriate and subject to applicable law.
11. Promotions and Discounts
Promotional offers, discount codes, and special pricing may be subject to additional conditions, including expiration dates, minimum purchase requirements, product exclusions, and quantity limits.
Unless expressly stated otherwise, promotions cannot be combined with other offers and have no cash value. We reserve the right to correct errors or discontinue promotions as permitted by law.
12. Intellectual Property
All website content, including text, photographs, product images, logos, graphics, and designs, is owned by or licensed to the business operating this website unless otherwise indicated.
You may not reproduce, distribute, modify, or use our content for commercial purposes without prior written permission, except as permitted by law.
13. Website Accuracy and Availability
We strive to keep our website accurate, secure, and available. However, occasional errors, interruptions, or outdated information may occur.
We do not guarantee uninterrupted website access or that every product description, image, price, or other piece of information will always be error-free. We will address material errors and order issues in accordance with applicable law.
14. Limitation of Liability
To the extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including any applicable consumer rights.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Online orders may be processed through Shopify and third-party payment, shipping, and service providers as described in our Privacy Policy.
16. Governing Law
These Terms of Service are governed by the laws of the State of New York and applicable federal laws, without disregarding any consumer protections that apply under other mandatory laws.
Any dispute will be handled in accordance with applicable law.
17. Changes to These Terms
We may update these Terms of Service from time to time. The revised version will be posted on this page with an updated revision date.
Your continued use of our website after changes are posted constitutes acceptance of the revised terms to the extent permitted by law.
18. Contact Us
If you have questions about these Terms of Service or an online order, please contact us:
Chocolate Works
371 South Oyster Bay Road
Plainview, NY 11803
5162523855
email: plainview@plainviewchocolateshop.com
Thank you for shopping with us. We appreciate your business!